Terms and Conditions
1. About Us
This website is operated by CROM TEST. The following details apply to all transactions and use of our services:
Detail | Information |
Company Name | CROM TEST |
Website | alkosafe.com |
Country of Operation | Turkey |
Product | AlkoSafe Saliva Alcohol Test |
2. Eligibility
By placing an order on alkosafe.com, you confirm that:
- You are at least 18 years of age.
- You have the legal capacity to enter into a binding contract.
- The delivery address you provide is accurate and complete.
- You will use the product only for lawful purposes.
3. Products and Descriptions
We make every reasonable effort to ensure that all product descriptions, images, and specifications displayed on alkosafe.com are accurate and up to date. However, minor variations in colour or packaging may occur due to manufacturing processes or screen display differences.
Important: AlkoSafe is a personal screening tool designed for individual decision-making only. It is not a certified breathalyser, medical diagnostic device, or substitute for official law-enforcement testing. A negative AlkoSafe result cannot be used to challenge a positive police test result in any legal proceeding.
4. Pricing and Payment
All prices displayed on alkosafe.com include KDV (Turkish Value Added Tax) where applicable. Shipping within Turkey is free of charge on all orders.
We accept the following payment methods:
- Online card payments processed securely via Stripe (Visa, Mastercard, American Express).
- Bank transfer (EFT/Havale) to our designated business account.
Your order will not be dispatched until full payment has been received and confirmed.
5. Order Process
Placing an order on alkosafe.com constitutes an offer to purchase. A binding contract is formed only when you receive an order confirmation email from us. We reserve the right to decline or cancel any order at our sole discretion, including but not limited to cases of pricing errors, suspected fraud, or product unavailability. If an order is declined, any payment already taken will be refunded in full.
6. Delivery
For full details on shipping timelines, carriers, and tracking, please refer to our Shipping Policy.
7. Cancellations
You may cancel an order within 24 hours of placing it, provided the order has not yet been dispatched. To request a cancellation, email info@alkosafe.com with your order number. If the order has already been shipped, cancellation is no longer possible and the returns process will apply instead.
8. Returns and Refunds
Our returns and refund terms are detailed in our Refund and Return Policy. Please review that page for eligibility criteria, timelines, and the process for requesting a return or refund.
9. Product Use — Limitation of Liability
AlkoSafe is intended solely as a personal screening aid. By purchasing and using this product, you acknowledge and agree that CROM TEST is not liable for:
- Any decisions you make based on the results of an AlkoSafe test, including the decision to drive or not to drive.
- Any accidents, injuries, legal consequences, or losses arising from actions taken after using AlkoSafe.
- Inaccurate results caused by failure to follow the product instructions, including testing within 15 minutes of eating, drinking, or smoking.
- Any damages arising from improper use, storage, or handling of the product.
10. Intellectual Property
11. Prohibited Use
You agree not to:
- Use this website or its products for any unlawful purpose or in violation of any applicable laws or regulations.
- Attempt to gain unauthorised access to any part of the website, server, or database.
- Resell, redistribute, or commercially exploit AlkoSafe products without written authorisation from CROM TEST.
- Submit false, misleading, or fraudulent information when placing an order or contacting us.
- Use automated scripts, bots, or scraping tools to extract data from alkosafe.com.
12. Governing Law
- Turkey: Disputes may be referred to the Turkish Consumer Arbitration Committee (Tüketici Hakem Heyeti) for orders below the applicable threshold.
- EU: You may use the European Commission Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr.
- UK: You may pursue a claim through the UK Small Claims Court for eligible disputes.
13. Changes to These Terms
14. Contact
If you have any questions about these Terms and Conditions, please contact us at info@alkosafe.com.