Privacy Policy
Last updated: March 2026 | Applies to: alkosafe.com | Controller: CROM TEST
1. Data Controller
The following entity is responsible for the processing of your personal data:
Field | Details |
Company | CROM TEST |
Website | alkosafe.com |
info@alkosafe.com | |
Country | Turkey |
2. What Personal Data We Collect
2.1 Data You Provide Directly
- Full name
- Email address
- Delivery address
- Phone number
- Company name and VAT number (if applicable)
- Payment information (processed securely via Stripe)
- Order history and transaction records
- Messages sent through our contact forms or email
2.2 Data Collected Automatically
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referring URL
- Cookies and similar tracking technologies
2.3 Data from Third Parties
- Google Analytics (website usage statistics)
- Google Ads and Meta Ads (advertising interaction data)
- Stripe (payment processing and fraud prevention data)
3. Legal Basis for Processing
We process your personal data under the following legal bases as defined by the GDPR:
Legal Basis | Description |
Contract | Processing necessary for the performance of a contract with you, including order fulfilment, delivery, and customer support. |
Legal Obligation | Processing necessary for compliance with legal obligations, such as tax and accounting requirements. |
Legitimate Interests | Processing necessary for our legitimate interests, including fraud prevention, website security, and service improvement, provided these interests do not override your fundamental rights. |
Consent | Processing based on your explicit consent, including marketing communications, analytics cookies, and advertising cookies. You may withdraw consent at any time. |
4. KVKK Notice for Turkish Residents
If you are a resident of Turkey, the Turkish Personal Data Protection Law (KVKK, Law No. 6698) grants you the following rights:
- The right to learn whether your personal data is being processed.
- The right to request information about the processing of your personal data.
- The right to learn the purpose of processing and whether your data is used in accordance with that purpose.
- The right to know the third parties to whom your personal data is transferred, domestically or abroad.
- The right to request correction of incomplete or inaccurate personal data.
- The right to request deletion or destruction of your personal data under the conditions set out in Article 7 of the KVKK.
- The right to object to any result that arises against you through the analysis of your processed data exclusively by automated systems.
To exercise these rights, please contact us at info@alkosafe.com.
5. How We Use Your Data
Purpose | Data Used |
Order processing and fulfilment | Name, email, address, phone, payment information |
Shipping and delivery | Name, delivery address, phone number |
Payment processing | Payment details (via Stripe), billing address |
Customer support | Name, email, order history, messages |
Website analytics and improvement | IP address, browser, device, pages visited, cookies |
Marketing communications | Email address (with consent) |
Advertising and retargeting | Cookies, device identifiers, browsing behaviour |
Fraud prevention and security | IP address, payment data, device information |
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
Data Type | Retention Period |
Order and transaction records | 10 years (legal/tax obligation) |
Customer account data | Duration of account plus 3 years |
Marketing consent records | Until consent is withdrawn |
Website analytics data | 26 months (Google Analytics default) |
Customer support correspondence | 3 years after last interaction |
Cookie data | As specified in our Cookie Policy |
7. Who We Share Your Data With
We share your personal data only with trusted third-party processors who assist us in operating our business. We do not sell your personal data.
- Stripe — Payment processing and fraud detection
- Google (Analytics, Ads) — Website analytics and advertising
- Meta (Facebook, Instagram Ads) — Advertising and retargeting
- WooCommerce — E-commerce platform and order management
- Hostinger — Web hosting infrastructure
- Cloudflare — CDN, DDoS protection, and web security
- Courier partners — Order delivery and shipment tracking
8. International Data Transfers
Some of our third-party processors are located outside your country of residence. We ensure appropriate safeguards are in place for all international transfers:
- EU to USA: Standard Contractual Clauses (SCCs) as approved by the European Commission.
- UK to USA: International Data Transfer Agreements (IDTAs) as approved by the UK ICO.
- Turkey to abroad: Transfers are conducted in accordance with KVKK Article 9, with adequate safeguards including explicit consent and contractual clauses.
9. Your Rights Under GDPR
If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights:
Right | Description |
Right of Access | Request a copy of the personal data we hold about you. |
Right to Rectification | Request correction of inaccurate or incomplete personal data. |
Right to Erasure | Request deletion of your personal data where there is no compelling reason for continued processing. |
Right to Restrict Processing | Request restriction of processing in certain circumstances, such as when accuracy is contested. |
Right to Data Portability | Request a machine-readable copy of your data to transfer to another service.Request a machine-readable copy of your data to transfer to another service. |
Right to Object | Object to processing based on legitimate interests or for direct marketing purposes. |
Right to Withdraw Consent | Withdraw consent at any time where processing is based on consent. |
Right to Lodge a Complaint | File a complaint with your local data protection supervisory authority. |
To exercise any of these rights, please contact us at info@alkosafe.com.
10. Cookies
We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and serve targeted advertisements. For full details on the cookies we use, how we obtain consent, and how to manage your preferences, please refer to our Cookie Policy.
11. Children's Privacy
AlkoSafe and alkosafe.com are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a person under 18, we will take steps to delete that data promptly.
12. Security Measures
We take the security of your personal data seriously and implement appropriate technical and organisational measures, including:
- SSL/TLS encryption on all pages and data transmissions
- Stripe PCI DSS compliance for all payment processing
- Access controls restricting data access to authorised personnel only
- Cloudflare for DDoS protection, web application firewall, and CDN security
- Wordfence for WordPress-level security monitoring and malware protection
While we strive to protect your personal data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website.
We encourage you to review this page periodically to stay informed about how we protect your data.
14. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Field | Details |
Company | CROM TEST |
Response time | We aim to respond to all data protection requests within 30 days. |
